College Performance Measurement Framework – Report 2023

How well are Ontario’s regulatory health Colleges protecting the public interest?” This is the question the Ontario Ministry of Health asked health profession regulators to answer when it developed the College Performance Measurement Framework (CPMF).

Health regulatory Colleges exist to protect the public interest. To help the public understand how well Colleges are doing their job and to help continually improve accountability, transparency and oversight, all Colleges are reporting on their work in the CPMF Reporting Tool. The new tool was developed by the Ministry, together with Ontario’s health regulatory Colleges, subject matter experts, and the public.

The CPMF covers a wide variety of topics, such as how do Colleges:

  • perform as an organization, 
  • register applicants,
  • measure practice improvement of regulated health professionals, and
  • process complaints about their registrants.

This CPMF provides information on how Colleges work with external partners, such as other regulatory Colleges, educational programs and the broader healthcare system, to improve public protection.

The CPMF also shares raw data about Ontario’s regulated health professionals and their participation in practice improvement. There is data about the number of complaints and the type of those complaints, and how many health professionals participated in practice improvement activities. Finally, the CPMF details each College’s commitment to making improvements over the next year, giving clear action/improvement plans. 

Colleges will update this report annually, noting progress on areas identified for improvement or adding new or updated information required by the Ministry of Health. These reports are one of the many ways Colleges demonstrate their commitment to the public interest for the people of Ontario.