Career Opportunities

KEY RESPONSIBILITIES

Working with the Director, Corporate Services to establish and implement communication strategies, processes and guidelines which align with the strategic goals of the College. This position develops and supports registrant engagement with the College.

General Communications

• Develop and implement a comprehensive communications plan and guidelines which supports the strategic goals of the College
• Manage media relations, social media platforms, and public-facing communications to build a positive brand image
• Review and make recommendations regarding platforms for communications and make recommendations for improvements or changes.
• Implement and update the style guide as needed. Ensure all communications follow uniform style, voice and themes.
• Coordinate communications scheduling across all departments. Creates and manages a communications calendar.
• Monitor social media analytics and provide quarterly updates.
• Ensure that up to date mailing lists are created and posted.
• Develop and post surveys as needed, creating reports as required.
• Provide communication and engagement reports as required.

Content creation

• Writing press releases as required.
• Using Adobe Creative Suite, create content as needed for all platforms
• Ensure consistency of content and style through editing and formatting of documents.
• Design and publication of the quarterly newsletter in digital and pdf format
• Design and publication of the annual report in digital and pdf format

Website Management

• Coordinate and develop website material, ensuring prompt changes are made as required.
• Work with C(Group when structural website changes are required
• In coordination with the IS Administrator and C(Group, monitor security of the website.

Social Media

• Develop and manage the Colleges social media presence using Facebook, LinkedIn and X.
• Create original, creative and engaging content.
• Monitor for content which should be forwarded for response, or the Registrar should be made aware of.

Additional responsibilities, as required

MINIMUM QUALIFICATIONS

• University degree in communications or related area

PREFERRED QUALIFICATIONS

• Fluency in French an asset

TECHNICAL KNOWLEDGE/EXPERIENCE

• Project management experience
• Proficiency in Adobe Suite, and MS Office programs
• Working knowledge of the legislation, regulations, standards, ethical codes and guidelines applicable to registrants of the College

Candidates are invited to apply by submitting a resume and cover letter to hr@cpbao.ca by December 10, 2025.

The College is committed to complying Human Rights legislation and with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The CPBAO welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all candidates for applying, however, only candidates being considered will be contacted.

ROLE

Works with Director, Registration to maintain and enhance the Registration program, ensuring compliance with relevant legislation and efficient use of resources.

KEY RESPONSIBILITIES

Operational Support

• Lead projects related to learning module development (LMS) and implementation.
• Liaise with vendors regarding any service or program changes needed for LMS programs
• Support system testing, troubleshooting, and implementation of digital tools
• Compile and contribute documentation for submission to the Ontario Fairness Commissioner’s Annual Report, Ministry of Health Report and KPI Report
• Identify inefficiencies, automation opportunities, and process gaps

Administrative Support

• Develop and maintain LMS user documentation, procedures and materials for distribution
• Support the submission and meeting material workflow and scheduling for Registration Committee meetings
• Participate in process reviews, technology enhancements, and compliance initiatives
• Track operational metrics such as program outcome timelines and communication indicators.
• Prepare meeting minutes as needed
• Assists in some case preparation of Committee correspondence to members post-meeting
• Monitors applications received; ensures each are assigned a Registration Assistant
• Monitors registration email and assign to a Registration Assistant
• Assists in preparing new staff training materials
• Provides training to new staff as needed

Correspondence and Communications

• Responds to more complex registration queries
• Identifies information for publication to registrants and the public

Additional responsibilities, as required

MINIMUM QUALIFICATIONS

• University degree in psychology, business, regulatory affairs,  or related area
• Experience in regulatory or professional environment

PREFERRED QUALIFICATIONS

• Project management training and experience
• Experience in health care regulatory environment
• Experience in application processing or other intake-driven programs is an asset.

TECHNICAL KNOWLEDGE/EXPERIENCE

• Proficiency in MS Office programs
• Working knowledge of the legislation, regulations, standards, ethical codes and guidelines applicable to psychological and ABA practice in Ontario

BEHAVIOURAL COMPETENCIES

• Excellent organizational and time-management skills, with the ability to prioritize and manage competing deadlines.
• Strong written and verbal communication skills, with the ability to interpret and explain regulatory and procedural requirements clearly.
• Microsoft Office experience required (Excel, Word, Outlook, Teams)
• Proficiency with Microsoft Dynamics 365, Articulate and MS LMS an asset
• High attention to detail paired with strong analytical, problem-solving, and critical-thinking abilities.
• Ability to work independently and collaboratively within a team environment.
• Proven ability to manage confidential and compliance-sensitive information responsibly.

KEY RELATIONSHIPS WITH:

• Director, Registration
• Registrants and applicants
• Registrar & CEO
• Committee members, senior staff and Council